If you’re accessing Facebook from a browser on your computer, on your phone, or on a tablet, sometimes the social media site doesn’t work the way it should. If you’re having problems with Facebook, here are five common ways to troubleshoot your problem: According to business insider.
Refresh your browser
If you are viewing Facebook in a web browser, the first thing you should try is to refresh the page using the reload button at the top of your browser window.
If that doesn’t work, close the browser tab and open Facebook in a new browser window or tab.
Check to see if Facebook is online
The entire social network may be offline, and you can quickly find out the status of Facebook by searching “Is Facebook down” in the web browser or checking the status of Facebook in DownDetector.
Clear browser cache
If you are having trouble with Facebook, or just accessing certain pages on Facebook, you may need to clear your browser cache.
It only takes a few taps to clear your browser cache, and it may solve your Facebook connection issue.
However, clearing your cache will sign you out of any websites you use, so you’ll need to sign in again the next time you visit.
Close the app and reopen it
If you are using the Facebook app on your iPhone, Android, iPad, or other tablet, the app is likely to have a software glitch, so closing and reopening it might solve the problem.
Reboot your device
It is sometimes possible to fix a problem with Facebook by restarting your device, and a common troubleshooting technique relies on the fact that turning the device off and back on again removes any glitches that may be present in the memory, and allows all programs to start over.
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